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Frequently Asked Questions:

Why do you offer this service?
To give anyone (not just big business) the chance of sending a signal to deep space and receiving a response.

Do you guarantee a response?
No unfortunately we cannot guarantee or monitor for any response to your transmission.

How far out is Deep Space?
Potentially this can be outside our solar system, and beyond any current space exploration.

Is there a limit to how many messages I can send?
Currently no, however we do limit each individual transmission:
     Text = Less than 100,000 characters (in RAW text format)
     Video = Less than 5 MEG file (in mov, wmv, VHS, or DVD USA Region format)
     Sound = Less than 5 MEG file (in mp3, aac, or wma format)
     Picture = Less than 5 MEG file (in png, jpeg, gif, bmp, or tif format)
We can obviously make exceptions, so contact us.

Can I send anything I want?
Unfortunately no, we cannot allow
copyrighted, prejudice, or obscene material. All material is reviewed before being transmitted. If material is deemed to be unfit for transmission, we will refund your money minus a $50 administrative fee.

Do you transmit in any weather?
We can, however we prefer transmitting during clear-sky conditions to reduce scintillation

Will I receive a confirmation?
Yes, we send all customers information via e-mail in PDF format including:
     Time of Start of Transmission
     Frequency Used at Ku Band (Typically between 14-14.5 GHZ)
     Azimuth Setting Used
     Elevation Setting Used
     Polarization Setting Used
     Time of End of Transmission
     Spectrum Analyzer print out of any signal received at current settings.

How experienced are you?
Most of our engineers have over 29 years experience in electrical engineering, more specifically satellite testing in orbit and development of earth stations.

I heard anyone with a HAM setup can do this, is that true?
Yes it's true that many people can send a signal to space, however it's questionable if they can send a signal to "Deep Space" and with a strong enough signal to reach many solar systems away.

What makes you different from the rest?
There isn't much of a market for Deep Space transmission (at least for the general public) however our Earth Station stands out from the rest on three levels:
     Experience: Our staff has combined experience that rivals even the most experienced Electrical Engineers
     Equipment: Our 4.6 meter antenna has a gain of 65dbi along with 2 HPAs reaching 700 WATTS output each. Thus we have a max output of 90dbw or 1,000,000,000 WATTS
     Uniqueness: We provide spectrum analyzer print outs along with personal certificates which no one else provides.

How do I contact you?
Our contact information is located at the bottom of every page. We prefer e-mail correspondence.



Joltster, Inc.
22300 COMSAT Drive
Clarksburg, MD 20871
Phone: (301) 841-7100
Fax: (301) 841-7128